Web DevelopmentSaaS Platform
Frostwood CRM
A free all-in-one CRM for small businesses worldwide: leads, quotes, invoices, M-Pesa payments, projects, inventory, accounting and HR in one platform.
frostwoodcrm.com
Manage your processes through software built around the way your business works. I develop browser based systems for teams, customers and partners, with workflows, access permissions and reporting defined around your requirements.
Start with the process you want to improve. We will define a practical first release and a clear route for future development.
Spreadsheets, email threads and separate tools often leave teams entering the same information several times. A custom web application brings the agreed process into one interface, with defined steps and responsibilities.
The project starts with your current workflow. Who enters the information? Who approves it? What needs to happen next? Which reports matter? These answers guide the system structure before development begins.
Track requests, assignments, records and approvals through screens designed for the people using them.
Give authorised users access to agreed information, documents, submissions or service requests. Plan permissions for each role rather than exposing the same data to everyone.
Organise customer records, opportunities and follow ups around an agreed sales process. Connect existing tools when a new system is not the best route.
Manage availability, requests, confirmations and administrative tasks. Define cancellation, payment and notification rules during scoping.
Present agreed measures using clear definitions, filters and exports. A report is only useful when its data source and calculation rules are understood.
Plan an initial product release with user accounts, administrative controls and supported billing workflows. Subscription logic, tenant separation and running costs require specific design and testing.
A first release should solve a defined operational problem. We identify the core users, essential data and actions needed for day one. Additional reports, automation and integrations are prioritised after the essential workflow is clear.
This approach gives your team a concrete system to review. It also avoids committing to a long feature list before the main process has been tested with users.
We document the current workflow, pain points and desired changes.
We agree roles, records, approval rules, reports and external dependencies.
Your team reviews the main screens and journeys before the full build.
I build the agreed modules and test important data, permission and failure scenarios.
Selected users test realistic tasks and record issues against the agreed acceptance criteria.
We prepare the hosting environment, account access, guidance and ongoing support arrangements.
When a project needs additional specialists, such as a designer, copywriter or another developer, the proposal names who is involved and what each person is responsible for.
The agreed application, administrative functions and role permissions are delivered with the defined reports and connections. The handover includes deployment information, essential account ownership details and guidance for the agreed user tasks.
Backups, recovery, monitoring and maintenance requirements are specified in the technical scope. Security work is designed around the system’s data and risks. Independent security assessments or regulatory reviews are separate workstreams when required.
Share a description of your process, sample forms, existing spreadsheets, user roles and the reports you need. Remove real personal or confidential information from sample files before sharing them.
The quotation reflects workflow complexity, user permissions, integrations, data migration and deployment needs. Hosting, messaging, storage and third party subscriptions have ongoing costs, which are listed before approval.
A free all-in-one CRM for small businesses worldwide: leads, quotes, invoices, M-Pesa payments, projects, inventory, accounting and HR in one platform.
frostwoodcrm.com
A multi-campus college platform covering admissions, finance approvals, exams and a student portal, with dedicated access for every staff role.
Share your current workflow and the result your team needs. We will define the essential features and the next step for your software project.